Setting a limit before play

Set your limits inside Streakz Casino before you play

Only players aged 18 or older can hold an account, and the deposit, loss, session and exclusion tools in this Streakz Casino account are there before you spend.

Set your limit

MGA LicensedRegulated under MGA/B2C/414/2008 since 2008, audited by GLI, iTech Labs and QUINEL.

Ground rules

What should I know before I play?

Everything below sits inside your Streakz Casino account, next to the games you already know.

Minimum age18+

LicenseMGA/B2C/414/2008

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Control panel

When you want the spend capped

Open this block the moment you want a firmer edge around your weekly play.

How much can you add?

A deposit limit caps what you can add to the account over a set period, and it works best switched on before your first spin rather than after a heavy night.

Does a bad run eat elsewhere?

A loss limit stops further deposits once the money you have put in is gone for that period, so a chasing mood cannot reach your everyday budget.

Reminder, not a countdown

Session time reminders let you know how long you have been signed in, useful when a quick session quietly stretches into a whole evening.

Take a cooling-off period

A cooling-off period puts the account on hold for a break you choose, which suits a player who wants a pause without closing anything for good.

When a break should last

Self-exclusion shuts the account to play for a longer stretch, and it is the right step when you feel gaming has moved past a pastime.

Before you sit down

Setting a limit in your account

The worry that a limit takes paperwork and waiting is the one this short walk-through removes.

Your account settings panel

Sign in and open your account settings. Check that the limits panel lists deposits, losses and session time as separate choices.

Money in versus money spent

Pick deposit limits for money you pay in, loss limits for what you can afford to spend, or session time for how long you stay.

Pick a period you can keep

Set the amount or the minutes and choose a period: a day, a week or a month. Base it on money you would spend anyway.

A quick look at the summary

Confirm the change and the panel will show your new limit. Check it reads back the amount and the period you meant to choose.

Who Is Watching Out for the Children?

Age First, Cash Later. You cannot register until you confirm you are 18 or older. Proof of identity is checked before a first withdrawal, so a younger sibling borrowing a card goes nowhere.

Device Blocks, Not Willpower. Filtering software installed on a shared device stops gambling pages from loading at all. Set it up with the person, not behind their back, so nobody feels policed.

A Calmer Conversation. Talk about the hours and the money, not the person's character. Calls from relatives are welcome at Gambling Helpline Aotearoa on 0800 654 655, around the clock.

Control over how long you stay away

Hours away, not months. Inside your account settings you can set a cooling-off period, which pauses play for the break you choose. It is for hours or days rather than months. Once it is on, the account stays closed until the period ends.

The long stop, no shortcuts. Self-exclusion closes your access for a much longer stretch, and it cannot be lifted early. Start it in the self-exclusion section of your account settings. After that, the account stays shut for the full period you selected.

Use the setting in your account. New Zealand has no national self-exclusion register, so the casino account is where you exclude yourself. Use the self-exclusion setting, and if you want someone to talk it through, the Gambling Helpline Aotearoa is free and answers at any hour.

Free and private help

Support services in New Zealand

You will finish this block knowing which services exist, and that none of them will charge you.

Gambling Helpline Aotearoa

A free, confidential line for anyone worried about their own gambling or someone else's. It answers around the clock, and you can also reach it by free text. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling, peer support and cultural support through 18 clinics across the country, for people who gamble and for their whānau. Freephone and text are open on weekdays during business hours. pgf.nz

Safer Gambling Aotearoa

An information site from Health New Zealand covering the signs of harm, everyday tips and a finder for local support, written for both players and families. safergambling.org.nz

Play that has stopped feeling light

Catching these early is easier than catching them late. Nothing here needs a diagnosis to act on: a deposit limit set before your next session, or a pause, is a reasonable first move.

Read these against your own last few weeks rather than anyone else's.

Spending more than you planned, again
Chasing a loss with another deposit
Hiding your play from people close to you
Borrowing money to keep going
Playing to fix a bad mood
Losing track of time in a session
Feeling flat until you play again

Support without a lecture

What you gain by knowing this first

Straight answers, in the same plain way we set every limit on your account.

Does an exclusion lift once the worst urge has passed?+

No. A self-exclusion in your account holds for the full period you picked when you set it. It does not open early because the urge has gone or because you ask us to shorten it. Choose the length as though you will feel differently in a fortnight.

My brother plays every night and won't hear me. Who can advise me?+

The Gambling Helpline Aotearoa takes calls from worried relatives as well as players, free, around the clock. Counselling through the Problem Gambling Foundation is also open to family members. You do not need his permission to ring, and nothing you say is passed back to him.

How do I shut my account permanently rather than pause it?+

Write to [email protected] and ask for closure, stating plainly that you do not want the account reopened. Our team handles it through support rather than a button, so a person confirms the request with you. Keep the message where you can find it.

Are the limit controls the same in the mobile version?+

Yes. The account section on your phone carries the same controls as the desktop site, because it is the same account. Open your settings on the device you play from and the deposit, loss and time tools sit where you left them.

If I block myself here, am I blocked at other casinos too?+

No. New Zealand has no national self-exclusion register, so a self-exclusion you set at Streakz Casino covers this account only. If you want the same barrier elsewhere, you set it in each of those casino accounts yourself.